HotelTechAI
The flagship for hotels and resorts — an AI concierge, direct booking journeys and guest loyalty in one connected system.
Visit HotelTechAIHotelTechAI is the hotel guest engagement platform from the HexaTech group — AI enquiry handling, direct bookings, guest CRM and loyalty working together in one live workspace.
AI concierge answered a suite enquiry
Booking confirmed · Sea-view King
Loyalty guest reached Gold tier
Campaign pre-arrival email to 240 guests
HotelTechAI is built on HexaTech, the AI customer engagement platform for service businesses — so every enquiry, booking and stay feeds one connected guest record.
Guest enquiries on web, WhatsApp and social get instant, useful answers — before an OTA wins the booking.
Stays, preferences, conversations and spend live in a single profile the whole team can see at check-in.
Tiers, rewards and pre-arrival touches turn one stay into many — repeat guests are the most profitable ones.
The flagship for hotels and resorts — an AI concierge, direct booking journeys and guest loyalty in one connected system.
Visit HotelTechAIBookings, client records and loyalty for salons, spas and wellness studios — the same engine, tuned for beauty.
Visit BeautyTechAppointment journeys, patient communication and recalls for clinics and private practices.
Visit MedTechAIReservations and repeat-visit engagement for restaurants and venues — hospitality beyond the hotel lobby.
Visit HospitalityTechBefore the software, there were the cards: FDS Cards crafts premium business, gift and loyalty cards for detail-obsessed brands — including the key cards and loyalty cards guests keep in their wallets.
Excellent rating from 43 public reviews on Trustpilot.
The AI concierge replies in seconds, on the website, WhatsApp or social — while the desk looks after arriving guests.
Direct booking journeys that keep the commission in the hotel — synced to one calendar the whole team trusts.
The team sees each guest's history and preferences, so the welcome feels personal — not processed.
Loyalty tiers, rewards and well-timed follow-ups bring guests back — direct, not through an OTA.
See how HotelTechAI handles enquiries, direct bookings and loyalty for hotels — and meet the rest of the HexaTech family while you're there.
Published in partnership with the HexaTech group.